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- If you want to bet on America and the country’s ability to prevail, start a business.
- As we saw during the Great Recession when startups like Uber, Airbnb, and Pinterest emerged, many fast growing companies were formed during lean times.
- Consumer spending has ticked up in categories like “food at home,” education, and medical care in the months since social distancing measures began in earnest in March.
- Some industries are better positioned for recovery and growth than others, so Business Insider compiled a list of the businesses we expect to grow, based on expert analysis, interviews with industry leaders, and our previous reporting.
- Visit BI Prime for more stories.
Businesses across the US are continuing a phased re-opening approach, finding innovative ways to serve customers, keep employees working, and pay rent. The pandemic will change every industry, and some are poised to make the strongest comeback.
In May, Warren Buffet touted America’s resilience, expressing hope for our country’s entrepreneurs.
“We haven’t really faced anything that quite resembles this problem,” Buffet said. “But we faced tougher problems and the American miracle, the American magic has always prevailed, and it will do so again.”
Buffet said we have a long way to go, but we should never bet against America. “Bet on America,” he said. “That’s what’s really gotten me through ever since I bought my first stock when I was 11.”
For entrepreneurs, this time will determine whether they become an economic statistic or a trailblazer of change. Many successful startups were launched in the depths of a recession, including Airbnb, Venmo, Pinterest, Uber, and WhatsApp.
“In 12 to 24 months, it will be the best time to start a business,” New York University Stern School of Business professor Scott Galloway told Business Insider’s Sarah Silverstein.
Joleen Hughes, who founded her Seattle-based media law firm during the last recession, told Business Insider that “there are business models that need disrupting because they’re completely out of date, and this is demonstrating that.”
While high profits may be some years away, there’s plenty of opportunity to run a resilient business that adds value to the community, and data can help you determine which ones. A recent MIT study examined which businesses should open earliest based on their relative importance to consumers and risk of spending infection.
A survey by Lending Tree showed that half of Americans want more local businesses like restaurants, coffee shops, and grocery stores in their communities. The key to starting a business, and maintaining one, within these industries will be adaptability and innovation.
Business Insider has covered companies big and small as they’ve navigated shutdowns, government loans, employee safety, and preparing to reopen.
We’ve talked to experts and leaders across industries, and through these conversations and analyses, we’ve determined an unranked list of businesses that we expect will shape our economic recovery.
A recent study by LendingTree found that one in four Americans want more coffee shops in their local communities, findings that are echoed by the experience of Peter Giuliano, Chief Research Officer for the Specialty Coffee Association.
Giuliano told Business Insider that he has spoken to numerous cafe owners who’s strong community ties have helped them successfully adapt their business during the pandemic.
“Their core regulars got really committed to stay engaged with the shop,” he said.
Payment processor Square analyzed data from independent coffee shops and found that the average customer ticket increased by 25% from March to April, driven in part by cafe’s pivot to offer more grocery items and home brewing supplies.
The thing that is getting coffee shops through the pandemic is the same thing that will see them succeed going forward: strong community ties.
Fitness equipment and subscriptions
Getting physical exercise is especially challenging in quarantine, when options are limited to in-home workouts or outdoor running — which often involves wearing a mask and dodging other people.
Gyms fared extremely poorly in the MIT analysis given the extreme riskiness of heavy breathing in enclosed spaces, and many customers are learning that working out at home can be cheaper, safer, and more time-efficient.
Popular fitness startup Cubii tells Business Insider that sales of its compact ellipticals have been booming since people started sheltering in place.
Peloton, which sells a high-end stationary bike and virtual classes, has also seen pandemic sales surge to the tune of a 66% increase in sales last quarter.
Businesses that offer products or services to improve the at-home workout experience could see an uptick in sales as people lean away from exercising in public. Those who can provide a premium virtual experience will have an edge over chains and big gyms.
Concierge personal services
If any business category has been the center of attention during the debate over reopening businesses, it’s hair and nail salons. Beauty services will most certainly look very different going forward, and Yelp data found that sales at cosmetic stores were up nearly three-fold while people seek beauty regimens they can implement at home.
Entrepreneur and lawyer Joleen Hughes, who also hosts a podcast in which she talks to a wide range of entrepreneurs, says that could open an opportunity for in-home services and concierge businesses at a more negotiable price point.
“Maybe would have been a nail technician or have worked in a salon, and be part of an in-house service,” she said. “Maybe that opens up a whole other door to a different type of experience.”
New car sales are down. Way down. April sales fell 54% for Toyota, 47% for Subaru and 39% for Hyundai, according to Bloomberg. That means people will need to make their current cars last longer, and that will call for skilled service and repair technicians to keep the wheels turning.
Kristin Decas, the director and CEO of a California seaport told Bloomberg that companies don’t expect car sales to pick up anytime soon, causing logistics companies in the industry to cut staff by about 80%.
With a relatively low Occupational Proximity Index score, auto repair businesses should be able to take simple public health measures to protect workers and customers.
We were already experiencing the death of brick and mortar retail stores, but the pandemic is accelerating its decline. In turn, ecommerce will be tantamount to the malls and outlets of decades passed.
A Shopify report projects ecommerce to nearly double by 2023 to more than $6.5 billion, though it’s still a small chunk of global retail sales. And last holiday season, the popularity of “buy online, pick-up in-store” was a difference-maker for many small businesses to reach customers. The increase of curbside pickup options during the pandemic could reinforce that trend.
Additionally, Manish Chandra, the CEO of popular shopping app Poshmark told Business Insider that retail will be transformed as consumers continue to turn to platforms that prioritize financial and environmental sustainability.
“The intergenerational movement that resale has ignited is fueling the acceleration of social commerce at scale, delivering on consumers’ need for connections and a newly awakened sense of community,” he said.
Even before the pandemic, telehealth services were becoming more common, particularly for seniors, as states began expanding Medicaid coverage for millions of patients.
Now, necessity is finally opening up new opportunities in telemedicine for doctors, physical therapists, dentists, mental health, and pharmacist consultations. And doctors expect pent-up demand to come roaring back after the pandemic. Meanwhile, shuttered stores originally positioned for retail may be repurposed into medical office spaces.
Ara Katz, cofounder and co-CEO of microbiome company Seed, told Business Insider that investors will be well-positioned to take on health and science industries.
“This pandemic has revealed the underinvestment in and deprioritization of science, as well as the critical importance of its communication,” she said.
New York University professor Scott Galloway told Business Insider that healthcare and education are poised for a great dispersion.
“I think figuring out a way to get in the midst of what will be the largest transition of revenues from one channel, a campus, or a hospital, doctors-based business, which is literally multi-trillions of dollars go through those channels, to digital,” he said. “I’d want to be right in front of that switch.”
Wedding and event planning
After months of canceled weddings and events, demand for hosting and planning social gatherings will eventually return. Budgets and guest lists might shrink, but people will look for new ways to host their birthdays, graduations, and weddings once it’s safe to gather again.
Wedding website The Knot reported 96% of couples would rather postpone their weddings than cancel, with about half of 2020 weddings moved to July through October.
Sarah Chancey, the founder of national wedding-planning brand Chancey Charm, told Business Insider that postponed weddings will lead to the busiest fall her company has ever seen. Her planners continue to plan and consult brides through their online portal and virtual design studio, an advantage they already had in place before the pandemic hit.
Based on research in Germany, author and speaker Julius Solaris expects events in the new normal will continue, but they’ll be focused on small gatherings in multiple locations, rather than large, central gatherings. Technology and social media will play a key role in connecting people at scale.
Education technology and tutoring services
Education has a major disruption on its hands and legacy companies and universities will either delay the inevitable or quickly pivot to meet the needs of remote learning.
The same economists that found increased “food at home” spending also observed a slight increase in spending on education categories since March.
New edtech companies will set themselves apart by easing access to online degrees and certifications, homeschooling resources, and virtual tutoring.
A survey by Deloitte found that 75% of teachers believe digital learning will replace printed textbooks by 2026, and a NewSchools-Gallup survey of the PreK-12 public school system found that 65% of teachers are using digital learning tools to teach every day, and 87% are using it at least a few days per week.
Cycling became more than a pastime when the coronavirus struck the US. Some saw cycling as a way to get exercise since their gyms were temporarily closed. Others, who feared getting infected on public transit, scooped up new and used bikes.
Trek, one of the largest bicycle manufacturers in the US, surveyed 1,004 Americans and found that 85% saw cycling as a safer method of transportation while social distancing, compared to public transit.
US cycling sales grew 75% in April, reaching about $1 billion in retail sales for the month, according to the market research company NPD Group. Typically, April sales range between $550 and $575 million, according to NPD.
Trek also saw its sales soar during the pandemic. During the first week of April, Trek saw record traffic to its website and Eric Bjorling, the company’s director of brand marketing, called it “the biggest boom the cycling industry has ever experienced.”
What’s more, bicycle shops were not on the original list of essential businesses in New York and New Jersey. However, cycling advocates successfully fought to change that, leading to a spike in repair work and sales in local shops.
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