How to retrieve deleted emails from Yahoo Mail, either by undeleting messages or submitting a ‘Restore Request’

How to retrieve deleted emails from Yahoo Mail, either by undeleting messages or submitting a ‘Restore Request’
  • The easiest way to retrieve deleted emails from Yahoo is by quickly going to the Trash folder and undeleting them. 
  • If the email is lost or not in your Trash folder, you can submit a request to Yahoo to restore your account so you can recover those messages.
  • You have seven days to submit a restore request with Yahoo, and restorations aren’t always successful. 
  • Visit Business Insider’s Tech Reference library for more stories.

Keeping a Yahoo Mail inbox tidy is no easy task.

Depending on how many messages you’ve got, deleting emails on Yahoo can be a tedious task —  especially if you delete an email that you later regret losing.

But if you act fast enough, there are ways you can recover deleted emails by retrieving them from your Trash folder. If the message is lost or not in your Trash folder, you have a seven-day grace period to submit a request to Yahoo to help you restore the email.

Here’s how to undelete emails from Yahoo, or submit a request for Yahoo to help you recover lost emails. You can do this through any browser on your Mac and PC, or via the mobile app on iPhone and Android devices.

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How to undelete emails from Yahoo via desktop 

To save server space, Yahoo won’t cling to your deleted emails forever. Yahoo automatically clears your Trash and Spam folders after a certain period of time — Trashed emails delete after seven days, while spam emails delete after 30 days — and these settings can’t be changed.

Whenever you delete an email, Yahoo moves it to your Trash folder, where it sits for seven days. The easiest way to retrieve any deleted emails is to undelete the email from that folder.

1. Open Yahoo Mail in a web browser. 

2. In the left-hand navigation pane, click “Trash.” 


1   How to retrieve deleted emails from Yahoo

Open your Trash folder.

Emma Witman/Business Insider


3. Find and select the email you want to retrieve by clicking the checkbox to the left of the sender’s name. 

4. With the checkbox still marked, select “Restore to Inbox,” from the list of options at the top of your inbox.

2   How to retrieve deleted emails from Yahoo

You can restore multiple emails at once by selecting them all.

Emma Witman/Business Insider


Your selected emails will now be available in your inbox.

How to undelete emails from Yahoo via the mobile app

1. In the Yahoo Mail app for iOS or Android, open the navigation menu by tapping the icon on the bottom left of your screen.

3   How to retrieve deleted emails from Yahoo

You might need to scroll down to see the Trash option.

Emma Witman/Business Insider


2. Once the navigation menu appears, tap “Trash.” 

3. Open the message you want to retrieve.

4. Tap “Move” and select “Inbox.”

4   How to retrieve deleted emails from Yahoo
The Move option can be found at the bottom of the page.

Emma Witman/Business Insider


5. Your selected email is now available in your inbox.

How to recover lost emails with a Yahoo Restore Request

If you’re not able to find a deleted email in your Trash folder, you can submit a restore request to Yahoo. 

There’s a possibility — albeit no guarantee — that Yahoo will be able to find and restore the email if you take these steps.

1. Open a Restore Request form via the Yahoo Help Central.

2. Specify in the required form whether you deleted the message in the mobile or desktop Yahoo Mail platform, and the approximate time frame when you last the saw message.

3. Enter your Yahoo ID, and an email address that you have access to.

4. Select “Create Request” to finalize your request. 

6   How to retrieve deleted emails from Yahoo

Yahoo may fill out some of the Restore Request information automatically if you’re signed into your account.

Emma Witman/Business Insider


If successful, the recovered message will be added back to the folder it was in previously.  Check your Trash folder if you can’t find a message after the restoration is complete.

Related coverage from Tech Reference:

  • How to add contacts to your Yahoo Mail account manually in 2 ways

  • How to send an email on Yahoo from your computer or mobile device using the free Yahoo Mail service

  • How to change your signature in Yahoo Mail and update your contact information for recipients

  • How to delete all of your email on Yahoo Mail or easily archive your inbox

  • How to change your Yahoo account password or reset it if you’ve forgotten it

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